How long does my order take to ship?

Orders will be shipped within 48 hours of when they are placed.

Do you offer international shipping? 

No, shipping is limited to the United States.

What is your return policy? 

Due to the personal nature of our handcrafted soaps and skincare products, we are unable to accept returns or exchanges once a product has been opened or used. This helps us ensure the highest level of safety, quality, and integrity for all of our customers.

However, your satisfaction matters deeply to us. If there is an issue with your order — such as receiving the wrong item, damage during shipping, or anything that doesn't meet your expectations — please reach out to us within 7 days of delivery. We are happy to work with you to make it right, whether that means a replacement, store credit, or another solution.

To report an issue, please email us at [your email address] with your order number, a brief description of the problem, and photos (if applicable).

We are a small, family-run business, and every order means the world to us. Thank you for supporting The Grit and Grace Collection — and for allowing us to create something special for you!