Frequently Asked Questions
1. What makes The Grit and Grace Collection different?
Every bar we create is handcrafted with purpose and care. We use carefully chosen ingredients, blending natural oils, butters, and botanicals to create soaps that nourish your skin and inspire your spirit. Our brand is rooted in faith, perseverance, and hope — a reflection of both grit and grace.
2. Are your soaps natural?
Yes! We prioritize natural, high-quality ingredients. Many of our soaps feature plant-based oils, goat milk, honey, clays, essential oils, and botanicals. We avoid harsh detergents, phthalates, and unnecessary chemicals.
3. Are your soaps safe for sensitive skin?
We thoughtfully formulate many of our bars with sensitive skin in mind, using gentle ingredients like goat’s milk, olive oil, and shea butter. However, as with any new skincare product, we recommend doing a small patch test first if you have very sensitive skin.
4. Do you use fragrance oils or essential oils?
We use both, depending on the soap! Many of our bars are scented with pure essential oils for a natural aroma, while others use carefully selected fragrance oils that are phthalate-free and skin-safe. Each product description will note which type is used.
5. Are your soaps vegan?
Some of our soaps are vegan (plant-based oils only), and others include ingredients like goat’s milk or honey. We label all soaps clearly so you can choose what’s best for you.
6. What standards do your soaps meet?
We are proud to create soaps that are:
100% Pure, Glycerin Soap
Made with Sustainable Palm Oil
Hypo-Allergenic
Non-Comedogenic
Free of Sulfates (SLS and SLES)
Biodegradable
Paraben-Free
Soy-Free
Non-GMO
Cruelty-Free
Vegan (select soaps)
Gluten-Free
Made with food-grade oils (originating from plants) that are farmed by sustainable growers
We believe that what you put on your skin matters — and we’re committed to offering products that are as pure, ethical, and responsible as possible.
7. How long does a bar of soap last?
It depends on use and storage, but with proper care, a bar typically lasts 3–4 weeks. Using a draining soap dish and allowing the soap to dry between uses will extend its life.
8. Can I use your soaps on my face?
Yes! Many of our soaps are gentle enough for face and body. If a soap is especially nourishing or formulated specifically for facial use, we’ll note it in the product description.
9. Do you offer custom orders or wholesale options?
We love partnering for custom projects, gifts, and wholesale! Please contact us directly through our [Contact Page] for custom inquiries or wholesale pricing.
10. Where are your soaps made?
Every bar is handmade in small batches in Arizona, inspired by our desert roots and our belief in crafting with intention.
11. How can I best store my soaps before using them?
Keep soaps in a cool, dry place away from direct sunlight until you’re ready to enjoy them. This helps preserve the scents and quality.
12. Do you ship internationally?
Currently, we only ship within the United States. We hope to expand our shipping options as we grow!
13. What’s your processing and shipping time?
Please allow 3–5 business days for order processing. Once shipped, delivery typically takes 3–7 business days, depending on your location.
14. What is your return policy?
Due to the personal nature of our products, we do not accept returns. However, if there’s an issue with your order, please reach out — we want to make it right!
15. How can I stay updated on new releases and special offers?
Sign up for our email newsletter for 15% off your first order, early access to new collections, and exclusive discounts! You can also follow us on Instagram and Facebook!